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Dispute of an invoice that does not comply with the quote
Dispute an invoice
Your contact information
Contact details of the craftsman
Has... (place), the ... (date),
Registered letter acknowledgment of receipt
Subject: Invoice dispute
Dear Madam, Sir,
I come back to you following the work you have done at my home, the ... (date), following the signature of a quote of ...€ TTC.
I received the... (specify the date) your invoice for this work. You claim from me the sum of ...€ (in general: higher than the amount of the estimate)."
You consider that I owe you this sum for the following reasons... (indicate the reasons alleged by the professional).
I would like to inform you of my refusal to pay this amount. Indeed, it does not correspond in any way to the agreement we concluded when signing the quote.
In addition, article 1134 of the Civil Code provides that the contract binds the parties, and only a conventional agreement makes it possible to modify the terms of it.
I therefore ask you to kindly rectify the amount of your invoice to comply with our agreement, noted by the signature of the quote. I can tell you that I will only pay the amounts that we had agreed.
Please accept, Madam, Sir, the expression of my distinguished greetings.
Signature
Contact details of the craftsman
Has... (place), the ... (date),
Registered letter acknowledgment of receipt
Subject: Invoice dispute
Dear Madam, Sir,
I come back to you following the work you have done at my home, the ... (date), following the signature of a quote of ...€ TTC.
I received the... (specify the date) your invoice for this work. You claim from me the sum of ...€ (in general: higher than the amount of the estimate)."
You consider that I owe you this sum for the following reasons... (indicate the reasons alleged by the professional).
I would like to inform you of my refusal to pay this amount. Indeed, it does not correspond in any way to the agreement we concluded when signing the quote.
In addition, article 1134 of the Civil Code provides that the contract binds the parties, and only a conventional agreement makes it possible to modify the terms of it.
I therefore ask you to kindly rectify the amount of your invoice to comply with our agreement, noted by the signature of the quote. I can tell you that I will only pay the amounts that we had agreed.
Please accept, Madam, Sir, the expression of my distinguished greetings.
Signature
Good to know
The signature of the quote by the consumer is worth a contract and binds the professional and the consumer with regard to its content (content of the work and price).
If the professional seeks to justify this increase by an increase in labor prices or products, check if the quote you have signed includes a clause providing for this possibility of increase and the means to evaluate this increase. Otherwise, the price is firm.
If the professional seeks to justify this increase by an increase in labor prices or products, check if the quote you have signed includes a clause providing for this possibility of increase and the means to evaluate this increase. Otherwise, the price is firm.
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